Part of the education we give your staff is the implementation of processes that ensure no lead goes forgotten. We work hand-in-hand with your Internet staff to make sure that every lead you receive gets continuous contact.
Don't Lose the Sale
We've all seen sales staff walk the other way when they think the person coming through their doors won't buy. Then, along comes another member of the sales staff who not only sells them a car, but makes a profitable deal as well. We don't want that to happen with your Internet leads. This is why certain processes are vital and must be implemented for continued follow-up.
Some Internet leads are as far as 3 months away from buying a vehicle, so continuous follow-up is crucial to ensure that your dealership is not forgotten and still has a chance of getting that sale.